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RAL Site Issues¶
Below is a list of issues to do with RAL site. The aim is to record site-specific issues that stop people doing work for reporting to STFC (e.g. network, power). Note these issues should be relating to RAL site, not MICE specific equipment. Access problems to MICE web services should be included in the list below (this is usually related to RAL network issues).
Log was started in November 2012
| Start Date | End Date | Issue | More |
| 07/11/2012 | 07/11/2012 | Site-wide power failure - spurious trip at main site feed | |
| 20/11/2012 | 20/11/2012 | UPS failure and fire in R78 causing site-wide network failure | |
| 13/12/2012 | 19/12/2012 | RAL facilities-users network unstable. | |
| 18/12/2012 | 18/12/2012 | RAL network issue 7 am - 9 am; webservers offline. | |
| 26/12/2012 | 03/01/2013 | PPD server room A/C failure - MICE PPD servers offline. | |
| 02/02/2013 | 03/02/2013 | Scheduled power outage in R3 - no network access across campus into MLCR computers | |
| 16/02/2013 | 17/02/2013 | Scheduled power outage in Atlas Building - PPD servers unstable | |
| 14/02/2013 | 15/03/2013 | Networking instability - instability in facilities-users, eduroam network - note ongoing for more than a month | Computing issue #1228 |
| 07/03/2013 | 08/03/2013 | Network instability stemming from major issue with RAL site firewall | |
| 05/04/2013 | 05/04/2013 | Exchange server down | |
| 09/04/2013 | 09/04/2013 | Network instability | |
| 08/04/2013 | 11/04/2013 | Deliberate power shutdown in rack room. ISIS provided specific information well in advance - that we were unable to determine consequences in time is a MICE underachievement | MOM report |
| 27/04/2013 | 28/04/2013 | Scheduled power outage in R78 for electrical testing - MICE notified 24 March | |
| 03/09/2013 | 04/09/2013 | Unplanned outage resulted in instability in MICENet all day | |
| 08/11/2013 | 12/11/2013 | Network issue possibly related to site network hardware brought down MICE-ENet in R1 room 2-57 | |
| 30/01/2014 | 30/01/2014 | Scheduled power outage of substation 25, affecting: MICE Hall, Rack Room, MLCR | |
| 13/02/2014 | 17/02/2014 | Issue with site network hardware split PPD network in MLCR from rest of PPD net - Grid uplink broken | |
| 02/04/2014 | 02/04/2014 | eduroam and MICE-Enet - no outward connectivity - work on RAL firewall and DMZ issues | |
| 22/07/2014 | 22/07/2014 | Site network failure from about 10:00; wireless back about 11:30, micenet connectivity still broken 17:00 | Site network "upgrade" to RIP routing protocol |
| 14/10/2017 | 14/10/2017 | Brief power glitch | ISIS down but MICE largely unaffected |
| 20/11/2017 | 20/11/2017 | Regional (Wantage to Abingdon) power outage lasting 5 minutes |
Updated by Nebrensky, Henry over 5 years ago · 39 revisions