FF 20130205¶

Summary - PPD/MICE computing outage christmas 2012

Time: 16:00
Date: 07/02/2013
Location: R76.G06

Actions from previous meeting¶

• ACTION: Chris Brew and Rob Harper to get a redmine login
• ACTION: Linda Coney to ask Pierrick about EPICS archiver status and plans
• ACTION: Linda Coney to review SLAs
• RECOMMENDATION: Chris Brew to phone MOM in the event of an issue that might affect MICE services 07789 272992
• ACTION: Antony Wilson to investigate if/where services are documented - and append to list of services as new table column
• ACTION: Antony Wilson to investigate if/where services are backed up and who has responsibility - and append to list of services as a new table column.
• Date of next meeting - propose Thursday 7th February at 15.00 GMT

Agenda¶

Follow up meeting to that held on 14th January. Following agenda:

• Actions from last time (some covered below)
• [[computing-software:Computing_infrastructure|List of services]] operated for MICE at RAL outside of the control room (Antony Wilson)
• Proposed Revision to SLAs (Linda Coney)
  • rgma19
• Recommendations and implementation (Chris Rogers/discussion)
• Preparations for coming outage (All)
• AOB

I propose that the output of the meeting should be a report covering the salient points above. The issue of RAL wireless networks should be
handled separately.

Phone line¶

• UK: 0844 4 73 73 73
• Switzerland: 0848 560 347
• US: 1 415 363 0833 (or 1 646 652 0772)
• Italy: 0821 230 749
• Others listed below
• Skype +49 1803 001 178

PIN: 772731 (SPARE1) - NOT regular PIMUNU number

Notes¶

• Updated priority list (Rogers)
• Propose mirroring elog to control room to reduce elog priority to medium (as it acts as a mirror only of operations elog) (Rogers)
• Then review SLA for EPICS gateway - needs mirror of Pierrick - and MICE bastion
  • Recommend setting up a backup bastion machine via Imperial ROGERS to investigate
  • Recommend Redmine database and CDB database slave to move onto the hyperv setup - WILSON to check
  • Propose setting up a public network thingy for adding e.g. MICE offices outside of facilities-users
  • All high priority services can then be regraded to medium except EPICS gateway - ROGERS to liase with Pierrick
  • Make a NBD list of MICE people to start services
    • Documentation and training if necessary for NBD list
  • Exists a NBD list of PPD people to start hardware

• PPD network and HyperV to stay up
• MICE boxes should stay up but lose external network
• Somewhere between 4 and 5 from previous meeting FF_20120205

• Propose similar discussion for MICENet
• Need conversation with users... e.g. AFC group